Level 7

Question

Can you tell me how to eliminate a column with "due" on invoices? It does't allow me to modify rates.

Forum|Forum|7 years ago
January 22, 2019
26 replies
61 views

No text available

QuickBooks Online

KarenEdithL

QuickBooks Team

Hi @lindak1119,

I just need additional information about your concern, so I can walk you through with the right steps. What column in the invoice page you want to remove since "Due" is not set as a column, only the item rates. Also, rates can be modified when creating the invoice, is there any error when trying to edit it? I appreciate if you can provide me more details. Thanks!

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info44

I have a somewhat related question. When converting an estimate to an invoice it adds a column for due. I don't want it to say this, only the rate/total columns. is there a way to remove it?

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info44

nevermind. Even tho I see on my side the customer won't see that, so it's not an issue. It would be nice to turn that off tho, it's not important to us.

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mv32

Level 8

Hi @info44.

Currently, we are unable to remove and prevent the due column from appearing after converting an estimate into an invoice.

I'll take note of this one as feedback, and submit it to our Engineering team to improve your QBO experience.

To learn what's new in the product that can help your business, you can visit the QuickBooks Blog.

Please feel free to comment below if you have other questions. I'm always here to help. Take good care!

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simoncohen

Same problem here too, when creating an invoice from an estimate this due column appears? Why would you even want this? it doesn't mean anything to anybody and looks unprofessional and confusing to clients, obviously monies are DUE otherwise you wouldn't be creating an invoice stating the obvious here clearly???

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SuperiorHolidayLighting

I figured this out!!!

Go to account and settings. Click on sales. Scroll down to progress invoicing and turn off. Click done at the bottom of the page. Then close QBO and reopen. This will no longer be a problem.

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Emergency pete

That's not really a solution as I still need to do partial invoicing. I just don't want it to show that ridiculous and confusing DUE column. QUICKBOOKS, FIX THIS NOW. THIS POST IS OVER A YEAR OLD. STOP BEING LAZY.

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MandyGwen

I got rid of the Due Column! After multiple calls to Intuit I gave up and decided to take another approach. Since the Invoice was created from the Estimate it was linking the two. I went an DELETED the Estimate and went back into my invoice and the DUE COLUMN WAS GONE! I can finally edit my rates and qty again.

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Emily-N

This is a great workaround, thanks for posting!! Still ridiculous that extra steps need to be taken on the end users' part to resolve this, but very happy to see a workaround.

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Chadwickhugh

Still an annoying "feature" if I create an invoice from an estimate, there shouldn't be any reason it just converts to a "normal" invoice with the ability to make adjustments.

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AscendElectric

I just had this problem show up for me when my accountant turned on the 'progress invoicing' feature. My husband hates the 'due' column and, because we can't get rid of it, we turned it off. You can do this by changing your Settings > Sales > Turn off 'Progress Invoicing.' Until Quickbooks can create a more customizable invoice from an Estimate we won't be using progress invoicing.

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AR08

3 year on and still no update regarding this from QB! Forced to swap to this from Desktop and finding problem after problem. Very disappointed! All QB ever respond to every problem is sorry no solution yet but enter feedback or even better buy an app that can do it for you! Shocking service!

Nicole_N

QuickBooks Team

We value your feedback and understand that you're upset about still not having this option, AR08. Allow me to elaborate on things for you so you can get back to working order.

The "Due" column is part of the Progress Invoicing feature in the Estimate form. Although you see this column on the screen when you send out an Invoice, your customer will not see that. You can click Print or Preview at the bottom to see it.

If you don't need this column, we can turn off the Progress Invoicing feature from the settings. Go to the Gear icon, click Account and Settings, then select Sales. See the screenshot below for a visual process to turn it off.

Please know that this only applies to the following invoice and won't apply to the existing ones. That said, when you convert an estimate again to an invoice, you won't be able to see the due column anymore.

While the option to remove the Due column for the existing ones is unavailable, I recommend sending feedback to our product developers about this idea. They can further review which part of the program needs enhancements and consider adding them to future updates.

Please understand that not all feedback requests are accepted which is why we can't provide a specific timeframe as to when this will roll out. However, our Development team will review each request, check which part of the program needs enhancements, and consider adding them to future updates.

Moreover, I'm adding this article to learn how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

We appreciate your patience on this. Don't hesitate to leave a reply if you have further questions. We'd be glad to assist. Keep safe always.

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SmittenSteph

New Member

Is there an option to just remove the due column without losing progress invoicing? I need that feature, but the due column is making it difficult to edit the invoice on screen. It is wide and won’t shrink to give me room to read the info in the other columns.

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