Cash and accrual P&L reports are the same

I am having issues with running cash basis P&L reports. It is showing the same income as Accrual, which is incorrect. We use Square to collect payment, so if we create an invoice in October and the client pays in November, the Accrual basis P&L will show the income in October, which is correct. However, when I run the report on a cash basis, it will still show that income in October as well, but it should be showing in November when we actually received the payment. I cannot find the settings to change this. We have the square app integrated into QBO to automatically upload all square transactions. Does anyone know how to resolve this?