Dear Rose, Will Intuit answer my question about my hold on my account, all details are in email I sent to Rose, but no one ever gets back to me, Sincerely,Kevin

Thanks for notifying us of your concern, Kevin. I'm here to share information about why your account is on hold.

There are reasons why your QuickBooks Online account is on hold, and I'd love to check it for you. However, addressing the billing and subscription concerns requires personal verification. With this, I recommend contacting our Customer Care Support. They have the appropriate tools to securely access your account and provide the information you need.

Here's how to get the support details:

1. Sign in to your QuickBooks Online company.
2. Select Help (?).
3. Click either tab to get started: Assistant or Talk to Human.
4. Search Contact Us, then Start a chat with a support expert.

Please ensure to review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

To help you manage your QuickBooks Online subscription in the future, you check out this article: Manage billing, payment, and subscription info in QuickBooks Online.

You can always hit the Reply button if you have further questions in mind regarding the status of your account. I'm always here to help.