Further to my previous comment, the shipping to/bill to still has a glitch. the shipping to shows on a new invoice when opened for a few seconds then disappears.

Thank you for posting here again and specifying that you haven't checked the box for shipping & billing, @smiley5. I understand that this situation has been affecting the progress of your invoicing tasks. 

With that in mind, I recommend contacting the QuickBooks Online (QBO) support team. They can further look into the root cause of the issue with the Shipping To section disappearing after a few seconds of being opened.

Once they find the reason for the issue, they can provide you with the exact steps to troubleshoot and resolve it. Here's how: 

1. Hover your mouse over the Question mark (?) icon on the upper right corner, near the initial of your company name.
   
2. Select the Search option and click the Contact Us tab below.
3. Enter a brief description of your issue and tap Continue.
4. Choose whether you want Chat, Appointment (Schedule appointment), or Callback (Have us call you).
   

These are the support schedules for QBO Advanced:

• Monday to Friday - 6 AM to 7 PM PT

• Saturday and Sunday - 6 AM to 3 PM PT

The shipping & billing in each invoice are essential for proper sales tax calculations, because it can lead to discrepancies if entered incorrectly. You can always return here if you have additional questions about the column of your bill of sale by leaving a reply below.