Thanks for taking the time to reach out to the QuickBooks Community. I hope you're having a great day so far.
The pop-ups are intended to assist our users in effortlessly exploring QBO. The survey helps our engineers to see how they can improve QuickBooks. Since this interferes with your ability to conduct business, I suggest selecting the X or No, thanks buttons to remove the pop-up windows.
Another option is to turn on your browser's pop-up blocker. This stops pop-up windows from appearing. I’ll show you how:
Click the lock icon to the left of the address bar.
Select Site Settings (Google Chrome) or Permission for this site (Mozilla browser).
Hover to the Pop-ups and redirects section, and select Block from the drop-down menu.
For Safari browser:
Open your Safari browser.
Click Safari, then Preferences
Select Websites at the top
Click Pop-up Windows on the left sidebar
Then select Block in the pop-up menu for the website.
That should do the trick. Please let me know if there is anything else I can assist you with. Take care!
Thanks for the reply Tori. I just checked my Chrome settings and it's already set to block Pop-ups and redirects so I shouldn't be seeing them if that works. Is there something about that type of pop-up that allows it to ignore the settings? What is another step to ensure the setting works?
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.