Question

How can I stop the email notices to my contractors requesting W9 info? Some of them supplied the W9 another way but keep getting the Intuit email notice.

Forum|Forum|7 years ago
January 16, 2019
3 replies
19 views

No text available

QuickBooks Online

Level 4

Thanks for bringing this to my attention, jmb62008.

I haven't received any reports similar to this issue. Rest assured, I'll send feedback about this to our engineers so we can take a closer look and monitor this on our end to make sure that we apply the necessary fix and avoid this from happening again.

Don't hesitate to let me know if there's anything else I can help you with, I'll have you covered. Thanks for dropping by the Community, wishing you all the best!

O

OB3

This is happening to all my vendors as well and it's really annoying them. The checkbox that I checked to request Quickbooks email them to request W9 info should mention that they must sign up for an account (most of them don't want to). Also you should be able to disable it once I enter the information manually so they don't keep getting email requests and then bothering me about it. Please make it stop!

AlcaeusF

Level 14

Hello, @OB3.

Thanks for joining this conversation and for letting us know about this. I'm here to help make sure that this is taken care of.

I'll be sure to pass along your request to stop QuickBooks from sending an email invitation to your contractors for the W9. I also invite you to leave feedback for the Product Engineers and let them know about the changes you'd like to see made.

This can be done directly through your account by clicking the Gear icon in the top right corner, then select Feedback or by going to the following link: QuickBooks Online Feature Requests.

Should you have any follow-up questions or concerns, don't hesitate to post again or leave a comment on this thread. I'm always here to answer them. Take care and have a great rest of the day!

AlcaeusF

Level 14

This post has been deleted.

Hello Roosteranne,

For now, the ability to stop emails sent to contractors about the W9 info isn't possible unless they fulfill the information needed via Email. While it's not available, I'd recommend visiting our QuickBooks Blog website for the latest updates on our products.

I'm adding the link I recommend on this for your reference: https://quickbooks.intuit.com/blog/.

Please know you can always come to the Community for all of your QuickBooks needs. I'm here anytime you need further assistance.

R

Roosteranne

The emails automatically stop after 32 days. So the only option is to wait it out.

S

Shannon HR

Has this been fixed yet? My contractors/vendors get and email from Quickbooks to fill out a W-9 EVERY TIME I activate them! This is often due to the new billing. Anybody have any idea how to stop this with out deactivating the emails?

Adrian_A

Level 8

Hi there, Shannon HR.

As of now, this option is still unavailable. I also invite you to leave feedback for the Product Engineers and let them know about the changes you'd like to see made.

This can be done directly through your account by clicking the Gear icon in the top right corner, then selecting Feedback, or by going to the following link: QuickBooks Online Feature Requests.

Please let me know if there's anything else you need or if you have additional questions about W-9.

L

LK Books

Is there really no way to mark a contractor as completed when we have entered the information manually from the W9? It should not say "W9 missing" or "W9 requested" any longer after the tax ID and contact information is complete! I tried 'finish setup and pay' but it does nothing to update this erroneous status.

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