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July 1, 2024
Question

How do I make an inactive customer active again?

  • July 1, 2024
  • 1 reply
  • 3 views
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1 reply

Moderator
July 1, 2024

Welcome to the Community, info-itsadogswor.

 

You can reactivate a customer's profile from your Customers list.

 

Here's how:
 

  1. In the left navigation bar, go to Sales, then Customers.
  2. Use your Gear icon on the Customers list.
  3. Find your Other section and turn on Include inactive.
  4. Locate the inactive customer you're working with.
  5. Select their Make active option in your Action column.

 

I've also included a detailed resource about working with customer profiles which may come in handy moving forward: Add & manage customers

 

If there's any additional questions, I'm just a post away. Have a great Monday!