Is anyone having an issue with sales tax on qbo app. we never had an issue til last week. now it wont let me create an invoice without it

Hi Nick,

Yes, you are not alone. Many of us have found ourselves in a sales tax rut after some sort of update within the last few weeks. On my mobile device, sales receipts no longer works without setting a rate for each item, but the system won't allow that, no tax rates are loaded, and the system won't let me add one. I think this is what you are experiencing, even though you might be articulating it differently.

For me, mobile invoices still work. It doesn't require a tax rate for each item, but it does set sales tax automatically to my business address, no matter where I go with my mobile business. If I don't update the tax rate for the invoice, I end up charging the wrong rate. 

In the midst of dealing with this through phone support and posting on this website, I have been told that Quickbooks does not support the app. Surely that is a rude awakening. There is no hope that this will ever be solved. In the meantime, I have to use invoices, which take twice as long as sales receipts. One thing I want to add is that I do not suggest deleting the app and loading it again; my overall experience worsened after I did that. There is some thought that the issues we are experiencing have to do with a QBO update for Android phones, and that iPhones are not experiencing this problem. On the other hand, I have a buddy who is on QBO with an Android as well, he never got the update and his interface hasn't changed, and he has no problems. Why some us on on Android are having problems while others aren't is a head scratcher.