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June 20, 2025
Question

Is there a way to share custom reports from longer tenured employees to a new employee without sharing each individual report?

  • June 20, 2025
  • 1 reply
  • 10 views

For example, my boss has created reports she would like me to see, and believes they should be available in the "custom reports section" without any intervention. We have the same access rights. How is this possible without going into each individual reports and "sharing" it

1 reply

QuickBooks Team
June 20, 2025

Custom reports created by one user in QuickBooks Online (QBO) are not automatically shared with others. Each report must be shared individually to be accessible by another user, even if you have the same access rights, Gabriella.

 

When new users are added, they do not automatically gain access to previously shared custom reports. Only existing users will have permission to view those reports. In such cases, I recommend deleting the existing custom report and then recreating it.

 

Here's how:

 

  1. From the Custom reports tab, click the drop-down arrow next to Edit.
  2. Select Delete.
  3. Click Yes to confirm the action.

     

Alternatively, your boss can export the reports to Excel and share those files with you. This allows you to access and review the report data outside of QBO.

 

I've included a helpful article on how to customize reports in QBO, detailing the steps for changing columns and adding or removing names or accounts to display: Customize reports in QuickBooks Online.

 

You can always return to this conversation if you have further questions. 

June 20, 2025

That's terribly inefficient. Why wouldn't the customized reports, that were already shared with another team member, be based on user profile (company admin, standard all access, accountant, etc) rather then by person.  What happens when someone leaves and a new person joins the team? All the customized reports are no longer accessible if they weren't previously shared? What is the work around then?