Mapping of customer accounts to specific accounts receivable

Forum|Forum|10 months ago
August 28, 2025
1 reply
11 views

When creating an invoice under QuickBooks Desktop, one was able to select a specific account receivable where the amount will be posted. How do you do this in QuickBooks Online? Or alternatively, when creating a customer account, is it possible to assign a specific account receivable to the customer?

QuickBooks Online

Candice14

Level 8

Good morning, @jmucheke.

Welcome to the Community!

I can see how beneficial this could be for you and your business as you had it in QuickBooks Desktop and use it regularly. However. as of right now in QuickBooks Online, the system is designed to use only one A/R and A/P account.

We recommend submitting feedback to our Product Developers so they can consider adding this in the near future. Here's how:

Go to the Gear icon in the top right-hand corner.
Press the Feedback option.
Enter your suggestions.
Tap Next to submit them.

You can also review this guide about grouping accounts receivable or accounts payable account types.

Feel free to come back if you have any other concerns. We're always here to help!

lrleyland

I've been searching for over an hour to figure out some way to change this default setting to a more appropriate Short Term Receivable in our Chart of Accounts. Unfortunately, the "default" account the system chose was 1111 Erroneous Purchase (Receivable) instead of a more appropriate 1110 Accounts Receivable. There should absolutely be an option to choose which ST Receivable is appropriate for each company's invoices.

*I did send feedback as suggested.

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