My expenses categories do not load on the QBO app, only on my computer. I can see only the balance sheet categories (Assets, Liabilities...) What is the proble?

Hello there, lemacaron. I'll provide additional details to ensure you can proceed and select the expense categories for your transactions.

Currently, we have an ongoing investigation (INV-105728) where some categories are missing or not displaying as expected when using the QuickBooks IOS mobile app.

If you're using iOS, I recommend contacting our QuickBooks support team to be added to the list of affected users. It will also ensure that you receive prompt updates on the investigation.

Here's how you can reach them:

1. In your mobile app, go to the Menu.
2. Click the Help icon and press ALL.
3. Choose the Ask QB assistant a question option. Select Contact Us.
4. Set a specific topic or Ask about something else. Type in a short description in the box provided.
5. Pick Continue, then hit the Callback option.
    

In the meantime, you can re-add the category using the mobile app or open your account through the web browser to move forward.

On the other hand, if you're using the Android mobile app, ensure it's updated. Let's refresh the application to isolate the problem. This process is similar to clearing the cache on your web browser. You can follow these steps:

1. Proceed to the Home menu or tap the three dots in the right upper right corner.
2. Tap on Settings, then select Refresh Data.
3. Press Yes.

Moreover, I'm adding an article to help you choose the appropriate detail type for your transactions when you create a new account or category: Learn about the chart of accounts. 

Rest assured that with the information, troubleshooting steps, and workarounds provided, you can effectively manage your tasks. Please feel free to ask any follow-up questions. I am here to help.