Let me share information about the Profit & Loss report in QuickBooks Online.
Here are a few things you can check since the income is not showing in your Profit & Loss statement:
Check your accounting basis. The first item to check is how the accounting basis is set for the report. Also, take note of the difference between cash basis and accrual basis reporting.
Revenue information can be found in invoices and received payments.
Paying bills involves tracking expenses.
Cash reports show the date on the invoice or bill.