Quickbooks ACH fees
I have been charged processing fees for ACH payments from customers. The check box to require customers to pay the fee has been enabled since it's been an option. I noticed some fees starting to be deducted from my account in June. I called customer support to check the settings and try to troubleshoot the issue and they wanted my social security number, my date of birth, and access to my computer when all I want is to understand why this account has been debited. Anyone else experience these types of unethical business practices with Quickbooks customer service. I have PHI on my computer and am unable to give any type of access without a BAA/QSO being signed.