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J
JChambreau
January 16, 2026
Solved

Re-reconciling voided transactions.

  • January 16, 2026
  • 1 reply
  • 34 views

I voided 2 sales receipts in Quickbooks for 2025 that had previously been reconciled, and I created two new sales receipts to match the date and amount. How do I re-reconcile these new sales receipts? I need clear step by step instructions. Thank you.

Best answer by Bryan_M

I have followed the instructions for Option 1, and it now shows a zero balance for reconciliation. 

 

What do I do with the sales receipts that I created?  

 

This is my reconciliation report right now... (see screenshot)

 

 


Thanks for the update, @JChambreau. It's good to know that your reconciliation balance is now showing zero.
 
Concerning the sales receipts you created, you can now proceed with deleting them in QuickBooks to avoid duplicate copies of these entries.
 
You can always return here if you have additional questions. We're here to assist you promptly.

1 reply

EduardA
EduardAQuickBooks Team
QuickBooks Team
January 16, 2026

Hi Chambreau,

 

When you void a previously reconciled sales receipt, QuickBooks marks it with a "D" (for deleted) in the reconciliation, and you'll need to re-reconcile the new sales receipts to replace the voided ones.

 

Here's how to re-reconcile the new sales receipts:

 

  1. Go to the Gear icon, then select Reconcile.
  2. Choose the bank account where the sales receipts were recorded.
  3. Enter the Statement ending balance and the Statement ending date for the period you’re working on.
  4. Select Start reconciling.
  5. Find the two new sales receipts and check them off. Make sure the Difference shows $0.00.
  6. Click Finish now to complete the reconciliation.

 

Quick tip: If you don't see the new sales receipts in the reconciliation window, double-check that their dates fall within the statement period you're reconciling and that they were deposited to the correct account.

 

If you have any questions, feel free to leave a comment in the thread.

J
JChambreauAuthor
January 16, 2026

Hello, Thanks for the instructions.

 

I tried that yesterday, and again today.

 

I voided 2 transactions, one for Feb 2025, one for April 2025.  So I went to reconcile the February payment first.

This is what is now appearing on the screen.   It is showing the old transaction, and the new transaction. The checked one is the new.  

 

As you can see, no other February transactions are appearing, just the voided and the new one.  It is showing a negative in the reconciliation amount, and I am unable to save and move forward.  Please help.

J
Jelayca VQuickBooks Team
QuickBooks Team
January 16, 2026

Thank you for sharing an update and screenshot, @JChambreau.

 

When you void transactions in QuickBooks, they will be marked as Voided in the Memo field of your reconciliation records. While this won't affect your bank balance, it will still appear on the screen because it was part of a previous reconciliation.

 

To ensure all February 2025 transactions display accurately in the reconciliation screen, please double-check that the Statement ending date matches the period on your bank statement. Otherwise, you can click the Funnel icon in the Reconciliation page to filter February transactions.

 

After that, proceed to match the transactions with your bank statement, and ensure that the opening, beginning, and ending balances are correct so that the difference is zeroed out.

 

I'm still open to your replies if you have further questions. I'm here to help.

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