Question

Solopreneur Beta, trying to link a Bank Transaction to an Invoice and nothing is showing listed

Forum|Forum|2 years ago
December 24, 2023
1 reply
8 views

Solopreneur Beta, trying to link a Bank Transaction to an Invoice. Invoice was sent and received and client paid through Zelle directly to our bank account. Clicking on "receive payment" on the invoice, chose the bank account it went into and nothing shows up, no transactions whatsoever. How do I link this, so they stop getting "payment reminders" sent to them.

QuickBooks Self-Employed

A

Anonymous

Hi there, @NeverTooKate. I can help you link your bank transaction to your invoice in QuickBooks Solopreneur. This way, we can make your records accurate and avoid any discrepancies.

QuickBooks depends on what transaction your bank institution sends to the application. Posting of your bank entries to your bank feeds depends on how fast your bank clears the transaction on its end. Thus, this could be the reason why transactions aren’t available yet on your company file.

We can only start matching them once the transaction has been downloaded. However, to prevent your customer from receiving a reminder, we can manually record the invoice payment and match this to the bank transaction once it’s available.

I’ll show you how:

Go to the Get Paid menu, and select Invoices.
Look for the unpaid invoice and select Receive payment.
Select the account where you receive the money from the Deposit to dropdown.
Enter the amount paid by the customer in the Amount field.
In the Payment date, select the date your customer paid you. Then, click Save.

I'm also adding this resource for your reference in recording payments: Record invoice payments in QuickBooks Online.

If you have more concerns with bank transactions, please know that I'm just around the Community to provide further assistance. Have a good one.

N

NeverTooKateAuthor

Thank you for the reply, however, that's problem. When I follow that process, I get to "

Select the account where you receive the money from the Deposit to dropdown" shows the bank accounts, select the correct one and then there is nothing to show. I have the transaction listed in transactions and marked as business - sale, but it's not an option in the dropdown menu, nothing is.
It also says "RECORD Payment" not "RECEIVE Payment" if that makes a difference. I am using Solopreneur Beta not Self-Employed

AlverMarkT

Moderator

Thank you for the prompt response and for trying out the recommended steps provided by my colleague, @NeverTooKate. Let me chime-in on this conversation and help find a solution.

I understand that matching an invoice to a bank transaction is essential. However, this feature isn't available yet in Solopreneur Beta although it's planned to be available in the larger General Availability (GA) launch in January 2024.

Currently, the invoices act only as a tracking mechanism, recording an invoice once there are imported transactions from your bank. In the meantime, I'd like to suggest steps to help resolve the automatic reminders for invoices and a workaround to update your customer on their invoice payment:

Go to the Gear icon and check on the sales settings, when available in your Beta version, if sending reminders has been set automatically.
Select Get paid in the left navigation panel.
Click on the invoice at issue and choose Receive payment or Record payment (instead of selecting Record payment from the Action column).
Once the status is "paid", select Print to save and generate a PDF file.
Send the PDF file through your local email address to update your customer on their payment.

When this is resolved, let me add this link to have self-help resources on navigating Solopreneur Beta: Resources for Solopreneurs.

Let us know if you have further updates on managing your invoices in QuickBooks Solopreneur. We'll do our best to assist you. Take care.

Sign up

Login with SSO

Let's get you signed in

Login with SSO