Square transaction details missing on debit from bank account messing up PNL
My square transaction includes sales, refunds, and a credit card processing fee. The sales were less than the refunds and processing fees. Ending in a debit being taken by square from my bank account. This transaction was pulled over to QBO as an expense showing just the net debit to my account but not the sales or the processing fees. The square integration shows the sales but not the refunds on that transaction. When I match it to my bank account I only get the refund as an expense on my PNL not the credit card processing fees. I tried to make a journal entry to reflect the actual transaction, no dice. I tried to split the bank transaction to show the credit card processing fees, no dice. I tried to change the expense record, also no dice. I have several of these types of transaction from square and it's throwing my PNL off. Does anyone know how I fix this type of transaction?
I'm using the old square integration because that's what was suggested to me when I got QuickBooks in 2025. Do I need to get the new square connector and re-import all my transactions?