THE NEW TEMPLATE WHILE MAKING INVOICES IS REALLY BAD. I NEED HELP MODIFYING. I WANT TO HIDE "CLASS (HIDDEN)" AND I NEED THE COLLUMNS TO BE ADJUSTABLE. HELP!

Hello, Alpha X. 

I can see the challenges you're facing while creating multiple invoices from your estimate, also known as progress invoicing. Let me provide you with some information regarding this. 

In QuickBooks Online (QBO), the functionality of creating multiple invoices against an estimate is still available since it's excluded in the features that were unavailable in a new experience. Therefore, please check if you enable the Progress Invoicing feature in your settings. 

Here's how: 

1. Go to the Gear icon located in the upper right corner. 
2. Under the Your Company column, choose Account and Settings.
3. Tap the Sales menu on the left side of your screen. 
4. Find the Progress Invoicing section and press the Pencil icon to edit.
5. Turn on the Create multiple partial invoices from a single estimate switch. 
6. Press Save. Then click Done.

Afterward, proceed to check the total amount within the invoices created. If it's not yet equal to the estimate's amount, you can still make invoices for that specific estimate. If it is, creating another invoice transaction will be unavailable since its amount is already the same as your estimate.  

On the other hand, if creating progress invoicing is unavailable to you, I suggest contacting our online support team since they have the right tools to check and identify why this is happening on your end. 

Here's how to contact our support:

1. In your QBO account, select Help (?). 
2. Choose the Search tab.
3. At the bottom of your screen, click Contact Us.  
4. Type your concern. Then click Continue. 
5. You may choose Callback, Appointment, or Chat, as your way to connect with us. 
6. Kindly fill out the provided fields, such as your First name, Last name, Email address, and Phone number. 
7. Depending on what you choose as your way to connect with us, click Callback, Schedule an appointment, or Chat. 

To ensure you receive the best support, check our QuickBooks Support hours to know when to call.

Additionally, you can access this material to learn more about progress invoicing: Set up and send progress invoices in QuickBooks Online.

Furthermore, you can customize invoices, estimates, and sales receipts in QuickBooks Online if you'd like to personalize and add some specific info to your forms. 

The Community always has your back whenever you have more questions about progress invoicing or share your ideas. Feel free to leave your comments below for us to be notified. 

I completely understand how you feel, Pitso. Like you, I value efficient approaches to managing sales transactions and templates in QuickBooks, especially when it comes to incorporating crucial details like your VAT number into company information. We truly respect your decision to cancel and request a refund, and we’re here to support you every step of the way in this process.

I also appreciate you for taking the time to share your experience and insights. Your feedback is invaluable to us, as we are always looking for ways to enhance functionality and improve the overall user experience.

To cancel your account, here's how:

1. Log in to your QBO account.
2. Go to the Gear icon and select Account and Subscription.
3. Locate the subscription, then click Cancel.

For the refund request, you may need to reach out to our QuickBooks Online support team who have the necessary tools to assist you:

Here's how:

1. Sign in to your QBO company.
2. Select the (?) Help icon.
3. Use the QB Assistant to enter your question or topic. The assistant will provide options for you to get answers. Alternatively, use the Search tab to enter a keyword or topic of interest. You'll be presented with a list of related articles.
4. If you can't find answers to your questions, select Contact Us to be connected to an expert for help.

Furthermore, you might find this article on managing your invoices in QBO helpful. It provides guidance on personalizing your invoices and making them look more professional.

Additionally, if you decide to continue using your account after canceling it, you can always resubscribe by following the instructions in this article.

Please know that your feedback is important to us, and we are continuously working to improve our service to offer the best possible experience. Thank you for allowing us to address your concerns.