I'll share information about the funds on hold in QuickBooks, finance.
Hold payments occur when our team identifies issues while reviewing transactions. If any issues are found, you will receive an email notification regarding them and follow the suggested actions or resolutions provided. Typically, our review process can be completed within two business days, once everything is settled.
Below are some common reasons for holds:
When your payment processing exceeds the established maximum dollar amount expected on your account.
When a transaction is processed after several authorization attempts and failures.
When certain transactions require verification of your business type to ensure it is compliant with the Intuit Acceptable Use Policy.
When our systems identify processing patterns that pose a risk to any of the parties involved: You, your customer, or Intuit.
To check the status, you may refer to the steps below:
You'll see the word Withheld in the Method column. This is to indicate that the payment is on hold and we're reviewing it.
Any time there's an issue, you'll get an email at the email address you use to sign in to the Merchant Service Center.
Read the email carefully. It will give you specific steps to fix any issues.
Then, follow the steps in the email as soon as possible.
If the funds are still on hold for a while, I recommend connecting with our Support Team for further assistance. They'll guide you in determining the details of the transaction and help you with your deposits. For the support's contact information, you can open this link: QuickBooks Online with Payments & Merchant Service Center Support.
To know more about the possible reasons why funds are getting on hold, you can also check out these articles:
Quickbooks said my money was paid and it will be deposited next day now it changed and said it will be deposit by yhe 20th and the transaction was done in the morning and we are not new been on qb three years
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