Hi there,@thebeanandbakery. Currently, we have an ongoing investigation (INV-97602) about the reminder list not updating. Rest assured that our engineers are doing their best to fix it as soon as possible. I understand the importance of updating the reminder list in QuickBooks Online (QBO). For now, it's best to contact our support team so they can include you in the list of affected users. This way, you'll receive an email notification as soon as any solution is available. Here's how: Go to Help.Select the Search tab, then choose Contact Us.Type in your issue or concern in the field.Hit Continue.Click the Chat or Callback option. For reference, check this article: QuickBooks Online Support. In addition, this article could be of interest to you when creating recurring payments: Create a recurring transaction in QuickBooks Online Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to resolve the reminder list issue. If you have further concerns, drop a comment below, and I will answer them in any possible way.

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thebeanandbakery

Question

Why isn't my reminder list updating when I complete a reminder?

Forum|Forum|2 years ago
April 11, 2024
1 reply
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QuickBooks Online

Clark_B

QuickBooks Team

Hi there,@thebeanandbakery.

Currently, we have an ongoing investigation (INV-97602) about the reminder list not updating. Rest assured that our engineers are doing their best to fix it as soon as possible.

I understand the importance of updating the reminder list in QuickBooks Online (QBO). For now, it's best to contact our support team so they can include you in the list of affected users. This way, you'll receive an email notification as soon as any solution is available.

Here's how:

Go to Help.
Select the Search tab, then choose Contact Us.
Type in your issue or concern in the field.
Hit Continue.
Click the Chat or Callback option.

For reference, check this article: QuickBooks Online Support.

In addition, this article could be of interest to you when creating recurring payments: Create a recurring transaction in QuickBooks Online

Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to resolve the reminder list issue. If you have further concerns, drop a comment below, and I will answer them in any possible way.

BigRedConsulting

Level 15

@Clark_B

RE: Rest assured that our engineers are doing their best to fix it as soon as possible.

Oh, thank goodness! I'm so relieved! Now my day is going to be some much more restful and with such a feeling of assurance. (Seriously, no one talks like that since 1950.)

But, come to think of it, if they took any action at all, would both their best and their worst be to fix the bug they recently introduced?

Also, as soon as possible? Do you really think so? Do you really expect us to believe that? If they had done it as soon as possible, it would likely already be fixed. If they had done their jobs properly in the first place, they wouldn't have introduced the bug at all.

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