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July 21, 2025
Question

Why when I use a 2025 date it is entering my journals with 2024 y/e in the actual journal please, cannot seem to change? help please?

  • July 21, 2025
  • 1 reply
  • 7 views

Why when I use a 2025 date it is entering my journals with 2024 y/e in the actual journal please, cannot seem to change? help please? A

1 reply

RazzieE
QuickBooks Team
July 21, 2025

You can perform browser troubleshooting to resolve the issue when creating a Journal Entry (JE), @Angie5612.

 

To address the unexpected behavior when creating a JE, I recommend clearing your cache and Intuit-specific cookies. This action can help remove any outdated or corrupted data that may be causing the issue. Alternatively, you can use another supported browser to access your QuickBooks Online account.

 

If you have any follow-up questions, feel free to leave a comment.