Welcome back to the QuickBooks Community. I'm glad to see you're still using QuickBooks Online and one of our two Payroll modules to manage your business and payroll data. Having the option to account for both of these in one place affords you the opportunity to more easily balance your books. I'll steer you in the right direction for getting help with the duplicate payroll time entry.
When it comes to situations involving payroll, there are a number of different things to account for, such as which payroll system you're using, how you're entering the time, if the payroll for the period in question has been run, and many more things. For that reason, it's always best to gather all of the necessary details before deciding the next steps. This prevents further complications and ensures you get back to business as quickly as possible.
There are a few ways to get in touch, which I'll outline below for you to choose from.
Schedule a Callback or Chat: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat