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September 2, 2025
Question

Create invoices no longer populates sales tax. I have to add manually. This is a huge step backwards.

  • September 2, 2025
  • 1 reply
  • 3 views
No text available

1 reply

RazzieE
QuickBooks Team
September 2, 2025

You can contact our Live Support Expert to further assist you with sales tax not populating in your invoice, @marco11_2.

 

Contacting our live support expert would be a great step to take, as they can thoroughly review your sales tax settings through a screen share session and provide real-time troubleshooting specific to your account. They can also verify if your tax rates are properly set up and ensure your company's tax preferences are correctly configured.

 

  1. Go to the Help menu and choose QuickBooks Desktop Help/Contact Us.
  2. Click on Contact Us.
  3. Provide a brief description of your concerns.
  4. Select Continue.
  5. Follow the on-screen instructions to proceed.

 

If you have any further questions or encounter any issues, please don't hesitate to reach out. We are always here to help.