Hello i noticed on one or two invoices , my mark up are not showing. anyone knows why? i always do the same thing for every invoices

Hi cmillett,

I'm happy to see you reaching out to Community for suggestions to have the markup on your invoices, as you've  been doing up until recently.  This is one of the many exceptional features offered in QuickBooks Online.  I'd be happy to assist!

If you haven't done any troubleshooting as of yet, please log out of your account and clear the cache on your browser.  Then log into your QuickBooks account using a private or incognito browser to see if you have the same result.  If the issue persists, follow these steps:

1. Click on the Gear in the top right and open Account and Settings

2. Select Expenses

3. Hit the Edit ✎ to the right of Bills and Expenses 

4. Check to make sure your preferences are on

5. Hit Save when done

If you've already billed a customer for an expense you can add it to the customer invoice.  Here's how:

1. Open + New and select Invoice

2. Use the Customer ▼ dropdown menu, to select the customer you've created a billable expense for. This opens the Add to invoice window

3. Hit Add on the billable expense 

4.Save and close when done

If you need to enter the billable expense, go to:

1. + New and choose the transaction you want to create (Bill, Expense, or Check)

2.  Enter the Payee

3. In the Category column, choose the expense account for transaction

4. Add the description and amount of the expense, then select the Billable checkbox

5. In the Customer column, choose your customer to bill for the expense

6. Make sure the markup % is correct, then select the Tax checkbox or choose a tax agency if you want to charge tax

7. When complete, hit Save and close

If you require additional assistance or have any other questions, don't hesitate to reach back out.  We're here for you!