Welcome to the QuickBooks Community. Sometimes it's necessary to delete a payment in QuickBooks and I'll be happy to show you how.
The program simplifies the process of deleting invoice payments, you can do this by opening the invoice in question and click on where it says "1 payment made" at the top right to see the payment. From here you can delete the payment so it's not attached to the invoice. After that the invoice will show no payment made to it.
Give this a try and let me know how you make out. I'll be one message away.
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