How long does it take for the Quickbooks payments $200 rebate to be deposited into my account?

Forum|Forum|1 year ago
June 20, 2025
1 reply
23 views

I met the criteria for the $5000 in payments processed via credit card, wondering how long it will take for the rebate to be deposited into my account.

QuickBooks Online

SIAB

Level 2

What rebate program do you mean?

jonathan76Author

They had sent me an offer where if you process $5000 in payments using quickbooks payments (credit card or bank transfer) during a specified time period you will be rebate $200 in fees. They confirmed I met the threshold at the end of the period. It's possible this was only available in Canada and therefore there might be limktelld familiarity of the program on the forums here. I can reach out to them and ask.

JoesemM

QuickBooks Team

You're on the right track, Jonathan76. Contacting our Live Payments Support team is the best way to get accurate information about your rebate and its deposit timeline.

As Community is a public forum, we cannot access your account data for security reasons. Because of this, please contact our Live Payments Support about the timeline for your rebates, as they have confirmed that you have met the $5,000 processing threshold.

To reach them, follow the steps below:

Sign in to your QuickBooks Online (QBO) company.
Select the Help icon, then Search.
Type in your question in the designated field, then Contact Us.
Choose either Chat or Callback for support.

Once you receive the rebates, refer to these resources for instructions on recording it correctly in QuickBooks Online:

Feel free to comment below if you have other QuickBooks concerns. I'm here to help.

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