Sometimes it's necessary to remove recurring transactions and I'll be happy to show you how.
Based on what you've described, it sounds like you set up a recurring transaction for an invoice. QB Online give you an option to either delete or pause the recurring transaction. Here's how:
Select the Gear icon on the Toolbar, then Recurring Transactions.
Choose the transaction or template you want to delete.
Under the Action column, select the Edit drop-down, then Delete/Pause.
Give this a try and if you have further questions, don't hesitate to reach out to our support team using this link.
Need QuickBooks guidance?
Log in to access expert advice and community support instantly.