Sales & Customers

I mistakenly created invoices with the account set up as "registered for GST". Gratefully, my accountant has made changes to my account to "Not registered for GST", and adjusted my invoices accordingly. These invoices were originally created in the 2019-2020 financial year.Now I need to pay my customers the GST they are owed and register that change.I have been advised;  "You can refund in cash however this will require a journal entry if yourefund the GST to the client through your bank account you would then codethose amounts to Accounts Receivable therefore no need for a journal entry." So as not to create further incorrect entries, could you please advise me in detail, the best step by step method of carrying out this action?

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Hello, So I switched over to QuickBooks the other day after using a different software previously. When I switched, I linked my bank, and split bank deposits that way and included all the clients in each bank deposit just by splitting. Is that alright or do I need to add them as invoices/sales and then match them to the bank deposit? Also when splitting the bank deposits and adding in the customers, everyone I added has now saved as as a supplier instead of a customer. How do i remedy this? Thank you.

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Back in 2007, we wrote off an invoice as a bad debt.  Yesterday (Feb 10, 2021) I received a cheque in the mail for the full amount of the bad debt.  Can you believe that?  How do I record the deposit when it was written off?  How would I reverse it?

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We can process an EFT from our customer's account into ours to pay his invoices.  That EFT was accidentally done to debit his account this time.  We have since credited his bank account double.  Once to cover the invoice and once to reverse the error.  How do I match up these transactions from the bank in QBO 

My invoices successfully upload except when I have both a Product/Service and a Description.

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Hello, As a gift, I sometimes overpay my vendor invoices, how do I adjust my bill on Quickbooks to reflect my over-payment?Do I create a new "gifts" account in my chart of accounts? Thank you!

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Hello, When wanting to invoice a client with a credit: When creating an invoice under the item section, does one select "credit" or "credit/refund adjustments" Should its sub-account be a cost of goods sold or an expense account? Thank you!

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The ability to track invoices against projects is great, but this feature is half-finished. We need a way to show that detail on the invoice. I choose the project before generating an invoice, but only the customer name comes through. There is a workaround to include a custom field with the project name, but now I am typing the same project info over and over again. The project name should also be in the subject line for emails.