Sales & Customers

It stopped working May 29 and i reset everything and it worked for a few days and again it acting up again...my sales list is showing 6 sales receipts only

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Here's what I have done to try and recreate the issue:- I recorded a sale that was performed prior to starting to use QuickBooks. - I added a new invoice, recorded all of the information, attached a copy of the old invoice.- I clicked on "recieve payment", went through the steps, once finished, noticed under the Profit and Loss report, that the invoice was recorded under Services.- I then recorded the Email Money Transfer that I recieved from my customer as a sale, and used a reference number, which I also used on the invoice for the sale.The problem:Now, under Profit and Loss in Reports, I see income under Sales (linked to the email money transfer). I also see income under Services, with the invoice in question. I would like to see that invoice under Sales only, not under Services, but I do not know how to make this happen.Thanks in Advanced.

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Invoice was just created.  I went back to edit and now it says invoice has been paid.  invoice is not paid.

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Need to add multiple workorders (recording time/materials) to invoices.

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I am trying to record an over payment of an invoice by a customer bysplitting the payment into the amount of the invoice and the balance tocommission income account.Example: my client Zapa. I provide business consulting services to them. I alsorefer clients to them. Each month I invoice them $5,000 for consulting services.They pay me $8,000 ($5,000 for the invoice and $3000 for commissions). I need toknow how I divide the $8000 payment into $5000 for invoice paid and $3000 tocommission income.

The Match function doesn't appear to work with wires as QB seems to treat wires as transfers.

When invoices are coming over from another source, the credit card payment option is automatically set as an available payment option.  How do I fix this so that doesn't happen as we do not normally accept credit cards as payment?

Can I set up recurring invoices that have a different product each month? For example, December 2021 Fees then January 2022 Fees etc

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What are "payment accounts"

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= A*B, simple formula in the Quantity before moves to Amount

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This is an example email that suppose to be for a gmail account.  We don't use gmail.  "We recently attempted to withdraw the outstanding balance of $2.71 from your QuickBooks Payments account, but the transaction was unsuccessful. We have added a return fee to the total amount you owe. What to know• Outstanding balance: $2.71• Returned Item fee: $0.00• New balance: $2.71.The new balance is due immediately. If you already made a payment, you can disregard this notice. "  Now we have issues when clients send us payment direct in QB Online, the deposits aren't being deposited.  We are Canadian.  Yet the emails seem to relate to the US service.  What the heck is going on?  Can someone give me the right number to call?

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