Sales & Customers

Invoice created with inventory item details. Appears as a cost of goods sold. Actually, from profit and loss, COGS is double clicked for details. List appears. Double clicking it reveals that Invoice with inventory item appears as COGS. 

I have an old payment in a customer's account that should have been applied to an old invoice (over 120 days).  How do I match the two without getting the 90 day warning message, or should I worry about the message at all?

can you send multiple invoices to a customer at one time?  Maybe in a batch?

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Can this be done?  (American site i have seen it) Canadian Online for some reason does not have this option.

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How do I apply the invoices and bills to reduce the bad debt total?

I have to apply just one payment at I time and its very frustrating and time consuming

There used to be a shortcut that allowed you to see all your customers, what their aging time was, how much was outstanding and overdue etc and i can no longer find it on the shortcut panel. Do we know what it was called so i can customize the shortcut panel or was the removed altogether? 

How do I enter an invoice that shows the grand total with an amount due and remaining balance? I am using QuickBooks Desktop 2021. In the screenshot I uploaded, I would like the total amount of $31,084. The amount due as $5000 and remaining balance showing $26,084. Is there any possible work around for this?

We have a Customer that is also a Supplier.I have a number of invoices in my AP to pay this Supplier, but want to deduct from that balance the amount they owe us as a Customer.How do I do this in QBO?

I recently started an LLC, but before I opened a business checking account I received payments that were deposited into my personal checking account. My personal checking account is not (and never will) be linked to QBO. How should I record this income?

I have a couple of old Accounts Receivable invoices that will not get paid.   I created a credit memo for each and QB asked me if I wanted to apply the credit to an invoice.I said yes, but when I went to apply the credit to the invoice, it said there were no remaining credits to apply to this invoice (even though I had just posted the credit).

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I have looked at the template and there is nothing there to indicate I should have added a field to indicate online payments accepted and now I have to modify each invoice individually which is not saving the time i had hoped.  Online payments is on in the settings.

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Recently we notice some customer information is changed. In particular, some were changed the company info to "University of Florida". It's strange because we did not change that information before.Kindly advice. Thanks.

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I was on QBO and just upgraded to QBO accounting. I need access to my invoices each month, not just an email to tell me payment was received.

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Why is there an "a" being added to invoice numbers all of the sudden?

RECEIVED PAYMENT BY CHEQUES DEPOSITED DIRECTLY TO BANK ACCOUNT. hOW DO WE GET THIS PAYMNT APPLIED AGAINST THE CUSTOMERS OUTSTANDING INVOICE