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P
pbel
New Member
July 22, 2026
Question

My customers page always stuck on Money Received

  • July 22, 2026
  • 3 replies
  • 48 views

Every time I open my customers page, the default filter type is money received. It doesn’t matter which computer I’m using, it seems to be stuck on that filter. I really want it to go back to All transactions. 

3 replies

JoesemM
JoesemMQuickBooks Team
QuickBooks Team
July 22, 2026

The customers page (Sales transactions) retains the last filter applied. To change the filter from Money received to All transactions, select All transactions from the Type dropdown. This will become your default view the next time you open the page.

 

If you have any further questions, please let us know in the comments below.

P
pbelAuthor
New Member
July 25, 2026

It resets back to money received each time i login. It only saves the filter state in my current session. 

Bryan_M
Bryan_MQuickBooks Team
QuickBooks Team
July 25, 2026

Since the issue persists, I recommend logging into your account in a private or incognito window to refresh the system session. This will also clear any cached data that might be causing the problem.

 

Please let me know if you have additional questions by replying below.

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