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1 reply

Level 6
April 5, 2021

Hi userprecisefinishing,
It's vital you're able to take advantage of our receipt snapping feature without running into issues. Don't worry, I'd be happy to guide you from here so you can snap your receipts with ease. 


Based on what you've described, I suggesting uninstalling and reinstalling the app to refresh it. Doing this helps fix most display issues the app may be having. Once you've done this, open the app and click on the Menu icon > click on Receipt snap > click on the Receipt camera icon and take a picture of your receipt. 

 

Try this out and let me know what happens, I'll be on standby in case you've got other questions.