Hello there, carsonmon42. You can ask your customers to check their junk or spam folders, as the emails might be hidden there.
If they still can't find them, try clearing and re-entering your email address in QuickBooks Online (QBO). Go to Settings > Account and settings > Company, and select Edit (✎) under Contact info. Delete the address from the Company email field, then re-enter it exactly as it is. Be extra careful not to include any hidden spaces or extra characters before or after the email. Select Save, then Done.
Once you have updated your email settings, send yourself a test transaction. If it doesn't arrive, try using an email address with a completely different domain.