Why can't I see the image of the snapped receipts from the mobile app?

Hello tammyliriano, 

It's essential you're able to see the image of the snapped receipts from your mobile. Rest assured, I'll be happy to take a look into this and provide the support you need. QuickBooks is a hassle-free program that simplifies the way you do your work using the amazing features in the program. 

Based on the details you've provided, I highly recommend uninstalling and reinstalling the mobile app. This is a good way to refresh the app so it functions normally. Try this out and let me know what happens, I'll be one message away if you need additional assistance. 

Otherwise, I wish you a great rest of the week!