Why did I not receive a copy to my email after sending an estimate or invoice to my customer?

Hi kinoconstruction,

Thanks for reaching out to us here.  Welcome!  QuickBooks Online is a dynamic program, with the features you need to accomplish your goals with confidence.  Having the option to receive copies of your invoices is a great feature.  I'd be happy to help!

Let's get started by following these steps;

1. Open your Settings ⚙ and select Account and settings

2. Click the Sales tab

3. Hit the Edit 📝 in the Messages section

4. Checkmark the box to Email me a copy at [your email] box

5. Hit Save, then Done

Should you require additional assistance, please don't hesitate to contact us.

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Feel free to reach back out with other questions.  We're here for you!