Why is there a problem with receipts link and transactions in quickbooks online ?

Hi benblight09-gmai,

Welcome to the QuickBooks Community. It's a great place to connect and receive support. I know that using the receipts feature can be a real timesaver, and I can see why you'd want it back up and running. I want to ensure you get the support you need.

When the program isn't delivering the expected results, it may be as simple as needing to clear your cache and cookies. Follow these simple internet browser troubleshooting steps: 

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

After you've completed these, check to see if the problem has resolved itself. If you're still experiencing the problem, you can reach back out with a few more details, and I'd be happy to help you. Take care.