Filing tax in QBO

Hi there, @helen-mcauliffe. 

I'm happy to help file your taxes in QuickBooks Online as soon as possible.

When you say QBO does not complete the prepare return, can you please elaborate on it? Did you mean that the taxes amount didn't go through or the payment is not on the Taxes page? Any additional information will help me provide an accurate explanation and solution to file your taxes successfully.

You can click the Reply button below to add details about your concern. I'll be waiting for your response. Keep safe. 

@helen-mcauliffe 

Where is your company located?