How to make customer Vat Exempt when there is no box to tick to say they are vat exempt

I understand the importance of marking VAT-exempt customers. However, it is currently unavailable in the International QBO version, Katie.

As a workaround, we can manually adjust the tax rate to exempt status within the customer's invoice and then go to the Line Item section. Access the VAT column, select Manage Rates, and choose the Exempt (0%) option. 

See the Sample illustration below:

Moreover, we can share this with our product engineers, who will carefully evaluate your suggestion and may incorporate it in future upgrades, as we are committed to continually enhancing our product and the user experience.

Here's how:

1. Log into your QBO account.
2. Go to the Gear icon at the top, then choose Feedback under Profile.
3. Indicate your comments or suggestions.
4. Click Next to submit Feedback.

Furthermore, we can visit the QuickBooks Online Feature Requests webpage to keep track of your feature recommendation outside the QuickBooks Online account.

I'm also adding these articles would assist users in modifying existing tax and create tax adjustments for correcting errors in previously recorded transactions:

• Create or delete a tax adjustment in QuickBooks Online
• Edit tax rate in QuickBooks Online

If you need any further assistance with managing VAT in QuickBooks Online, please don’t hesitate to reach out. We are ready to provide you with the support you need.