In 2A mismatch report we find negative balance in GST amount, How can we fix it?

Thank you for letting us know, accounts515.

I see how important it is to have the correct data for your GST and to be able to download the 2A Mismatch Report.

While I'm unable to access your account, I suggest getting in touch with our Support Team. They have the right tools to perform in-depth troubleshooting in a safe environment and will help you review those transactions and see why the tax values on the repost show negative numbers. 

To contact:

1. Go to (?) Help.
2. In the QB Assistant enter the topic you need help with. You can also enter questions.
3. Select to connect with a live support agent.
4. Choose Start a chat with a support expert.

Our support team is available 24/7 from Mondays to Fridays.

For your future reference, check out this helpful articles:

• Know more about GSTR2 reports in QuickBooks.

• GSTR 2A reconciliation in QuickBooks.

Let me know if you still have other concerns about reports in QuickBooks Online. I'd be glad to help. Have a wonderful day!