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May 3, 2021
Question

Not able to view GST reports in view only access. So, Is there any option to see the same?

  • May 3, 2021
  • 1 reply
  • 0 views
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1 reply

Level 9
May 5, 2021

Hello there, akash.gupta.

 

When you're at a view only access, you can only all reports including reports for taxes prior to GST. User can see all reports, except ones that show payroll or contact information. That's why user cannot access the GST reports.

 

What we can do is delete the current role of the user. Then, re-invite them as Standard user with All access. Here's how:

 

  1. Go to the Gear icon.
  2. Select Manage users.
  3. Within the Users tab, click Add user.
  4. Choose Standard user. Then, Next.
  5. Select All.
  6. Enter their name and email address. Once, the invitation is accepted. User will be able to access the GST reports.

 

Please know that we're unable to eliminate this specific access. QuickBooks listed on what users can and can't do when choosing access right for them. For additional details, you can check this link: User roles and access rights in QuickBooks Online.

 

Let me know if you have any questions. I'll be here to help anytime. Take care!