Vat rate

Let's get rid of the 'reduced' when creating an invoice, KEN1964.

This rate may have been set up on your settings. You can review and modify this by following the steps below:

1. From the left menu, select Taxes. 
2. On the top right-hand corner next to Add tax, select the Edit drop-down then Edit rates.
3. On the tax rate table, choose the rate you want to change, then click Edit.
4. On the Edit tax rate window, change the name if you like.
5. Click Save.
6. If you need to remove it, click the green toggle option.
7. For custom rates - Under Action, click Edit, then click Make inactive.

You can also check for the right tax rate so you know what to use when creating an invoice.

Check out this page for additional information: How do I set up sales GST/VAT rates and use them on forms? (International QBO).

After creating an invoice, you can record the payment.

Don't hesitate to respond if you have follow-up questions. I'll be right here to help manage your invoices and their sales tax rate.