We are a VAT registered company in the Philippines but we are also a PEZA registered company which exempts us from payment of VAT. What should we do to avail of this?

Hi there, netprosync. To be exempted from the VAT payment, I recommend contacting our QuickBooks Live Support Team.

You need to send us a copy of your tax-exempt certification from PEZA , along with your Company ID and the product or service purchased. This allows QuickBooks to update your account to sales tax exempt.

You can reach them by following these steps:

1. Open your QuickBooks account.
2. In the upper right corner, click (?) Help icon.
3. Choose how you want to connect with us:
   • Assistant tab: Type Talk to an expert. 
   • Search tab: Click Contact Us button. 

You can check out this article to learn more about our support hours: Get help with QuickBooks products and services.
 

Once your account is updated to sales tax exempt, you will no longer see sales tax charges on future orders or service fees.

If you have any questions regarding QuickBooks, feel free to reply.