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August 18, 2026
Question

Any updates on the failed remittance from July 2026?

  • August 18, 2026
  • 1 reply
  • 10 views
On July 31st, I received the following error message from QuickBooks Online. It's now been 18 days with no follow-up. Want to know if there's any status. What has QuickBooks communicated to CRA? Is there a copy of what they gave? Should we be filing a Notice of Objection or Taxpayer Relief? With what information? I've now been assessed a major 10% penalty, which is a lot of money, which will affect our cash flow. It had no follow-up from QuickBooks. Shockingly bad service for something where they clearly have admitted their fault.

1 reply

QuickBooks Team
August 18, 2026

I completely hear your concerns. With that in mind, please reach out to our Intuit Experts, as they have the tools to retrieve the exact status of your mid-July error and can provide you with any documentation of our communications with the Canada Revenue Agency (CRA).

 

Please feel free to continue sharing your thoughts here in the Community if needed, and know that we are fully committed to helping you resolve this.