How to I revert to the previous layout for invoicing?

I understand the new invoice layout hasn’t been working smoothly for you. Please note that the option to switch back to the old invoice layout is unavailable for all QuickBooks Online Canada users, as the new experience has been rolled out.

For your invoice tax concern, please verify that your tax setup, customer details, and product/service tax categories are correct. QuickBooks calculates tax based on those settings and the customer’s tax status and address.

If everything is set up correctly and the invoice still miscalculates taxes, the next step is to contact our live support team so they can review the invoice in real time and check for an account-specific issue.

Feel free to reply below if you have other questions or concerns.