I am having trouble setting up the sales tax for my business. Your app is telling me that it have already been set up but it hasn’t and I can’t figure out how to change

Hi there, 

Sales tax is an inevitable part of running your small business. It's important that you're using a tool that will make this simple and straightforward, saving you time and effort in your bookkeeping. I'll help you set up your sales tax, or make changes if you've already set it up.

The first thing I'd recommend is to use the desktop version of the program. The QuickBooks mobile app is limited in capabilities, and the taxes section must be accessed on a browser. If you're using the QuickBooks desktop app for Mac, you'll want to ensure everything is running properly by clicking the Help icon > Reset App Data. 

To set up sales tax, click the Taxes tab on the left navigation menu, then click Set up Sales Tax. 

It sounds like sales tax has already been set up in your account. If you'd like to make changes to the sales tax, such as adding a new tax code or editing your tax agency, take a look at this article: How to set up a new sales tax code.

I want to make sure you're given all the necessary information in order to get back on the right track. If you're still unsure how to edit your sales tax, or if you're not seeing it at all, please reach out to our tech support team for further assistance. 

Have a great day.