Taxes

I cannot see filings for periods 2020 or 2021.  I cannot make payments or refunds under the Tax Centre.

Using QB Desktop Pro 2021, I am trying to file sales tax for the period. Filing sales tax for the previous period has been already done and payment to CRA is recorded in QBD. Ran "File Sales Tax" from Sales Tax menu, selected the agency and the dates, then clicked on "Print Return" to save a copy of the report before file the return.Previously, I would click on "File Return" and then would select "Paper or other filing method" to save the report by printing as PDF. But this time I used "Print Return" button and then clicked the File Return button. The issue is that each time I click on File Return button, a warning window opens saying "A Sales Tax return already exists for the date selected. Please select another date." and I can't go any further by closing it.Please advise what I should do. How this could be fixed?   

No text available

My expenses were properly allocated to its right location, but its corresponding HST was not. why does it happen?

Hi,I am in Canada and wondering if the QBO Sales Taxes module can track Sales taxes outside Canada, i.e. in a US state. The problem I see is that it can do it but in CAD not in USD. is there a way to change the currency from CAD to USD in the Payable and Suspense accounts linked to the sales module when we create a custom agency and tax for that specific US state?

How to record interest from HST filing

Hi, The translation in French for taxes in Quebec are wrong in most parts of the app. It should read TPS and TVQ instead of GST and QST - QC. Furthermore, QST - QC is redundant since QST means Quebec Sales Taxes. Those names show up in various places, especially directly on invoices, even if we set the language properly to French. This is the one place that annoys me the most because my french speaking clients see that and some of them don't know what it means. Thanks.

No text available

I started using QBO after my year-end and my taxes were done through another website. Now I received the refund in my bank account and I'm not sure how to categorize it.

No text available

I only see that I can enter values into the "Refund To", "Refund Date" and "Refund Amount" fields before I click on Record Refund.  Will I find an Add Interest box somewhere?

I am trying to undue GST return filing. However, QBO doesn't let me. A pop up message says to first delete payment recorded. However, there is no payment recorded for the filing concerned. Please help.

We are a Canadian business with a purchase made  from US client.  This makes them GST exempt,  but still exposed to provincial tax.  The bookkeeper says just zero out the GST at invoice subtotal,  but there would be no associated tax code for ITC balancing......or will there?

No text available

sales tax

I have taken over the books for a company where the sales tax module was not used for a couple of years but it is being used now. I am confused by the appearance of 3 GST accounts on the balance sheet (GST suspense, GST payable, GST NET) and what they are for and how to adjust them (ie J/E).

No text available

When I go to File Sales Tax and choose the appropriate date, (2023), the numbers do not make sense.  When I drill down on the numbers it pulls transactions from 2015.  Is there a glitch in QB?  

Trying to work through QB Online sales tax reports and having a hard time finding how to get a report for why sales are exempt.  I need to supply to the tax agency more information than I am getting from the sales tax tab. I need to let them know why sales were exempt in addition to other details. Below are some of the numbers we need for our reports Gross Sales Non-Taxable Items Sales Shipped Out of City/Or State Sales to Others for Taxable Resale (Exempt Reason)Sales to Government, Religious, and Charitable Organizations (Exempt Reason) Any help would be appreciated. Thank you! 

what hst category is used when a USA supplier does not add it to the bill

No text available

Hi, I have a problem deleting the Sales Tax Installment. Before filing a Sales Tax Return in QBO, I recorded a Sales Tax Installment. The installment amount is deducted from my bank account in QBO. But instead of reducing the Tax Payable account, it is showing up in the Tax Suspense account. This is not the result I expected and therefore I would like to delete the Tax Installment. However, the Tax Installment is not showing up under "Payment". In fact, I do not see it anywhere on the "Tax" page.  How do I delete it? Would appreciate it if someone has a solution. Thanks.  

how do I adjust my hst return that is already filed

No text available

Hello We have 21894.63 credit in our CRA account. We use an online platform called "PLOOTO" for our payables and Tax payment. If you are not familiar with Plooto, you can connect QBO with Plooto. Plooto will downloadyour payables into Plooto site and you can easily process your payables. OR some technical error Plooto paid 21894.63 HST amount twice to CRA. First HST payment was made from our bank account and second payment plooto paid from its own account. Now Plooto is requesting its own money. I have thoroughly verified QBO Plus Bank transactions and I am certain that second payment Plooto has paid from its own account .  Now, I want to use this credit in the next HST payment . For April we owe 29,031 HST according to QBO record. when I am filling HST in QBO,how do I reduce the balance in QBO HST filling site. And also I want to make sure GL account will show the reduced amount. In QBO tax filling I can click Rebates, Line 111 and can record the credit amount, whi