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October 10, 2025
Question

Page is crashing

  • October 10, 2025
  • 1 reply
  • 1 view

When you try to change the date on a consumption tax entry the page crashes and goes blank

1 reply

QuickBooks Team
October 10, 2025

It can be challenging when the page crashes and goes blank while trying to manage dates on a consumption tax entry, Admin417. Let’s perform some troubleshooting steps to help rectify these issues.

 

Sometimes, unusual behaviors like this can cause data damage or store cached files in the program. With that, you can try logging out of your account and then signing back in to refresh the system.

 

If the issue persists, you can consider clearing the cache and deleting Intuit-specific cookies, as accumulated ones can affect its performance.

 

Alternatively, you can switch to another compatible option to ensure the browser runs smoothly as intended.

 

I’ll be on this forum for any additional queries or concerns.