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March 3, 2026
Question

Why is Sales tax suddenly not set up?

  • March 3, 2026
  • 1 reply
  • 1 view

Sales tax codes were working this morning and then they suddently were not.

1 reply

QuickBooks Team
March 3, 2026

Hi, Pam. Are you trying to enter a bill, but find that the sales tax column has disappeared? If so, please note that the sales tax column won't appear if your bill is set as "Out of scope".

 

You can change the bill option in the "Amounts are" dropdown.

 

 

If your sales tax column is not appearing and it is not set as Out of Scope, we can troubleshoot your website to determine if the issue is related to your current browser.

 

Let's begin by logging in to your QuickBooks account using a private browser or incognito mode.

 

This method does not utilize existing cache files, making it a useful way to identify any potential issues with the browser.

 

Alternatively, consider switching to another supported browser, such as Google Chrome, for an improved experience with QuickBooks.

 

You can also contact our phone live support for further assistance. 

 

Please reply to this post if you have additional concern related to your sales tax in QuickBooks.