Why won’t the app charge gst?

Hi angusgus1,

Collecting and remitting the Sales Tax is an important part of managing your business. With QuickBooks Online, you can easily setup Sales Tax so you can include it in the relevant transactions. To do so, follow these steps:

1. Select Taxes from the left menu
2. Select Set up sales tax
3. Select your province or territory
4. Select Save
5. Provide the Start of tax period and Filing frequency
6. Select the Reporting method
7. Enter your GST/HST number if applicable
8. Select Next
9. Select Got it

Check this community article if you want to add the taxes of a different province or set up a new sales tax code. When creating an invoice, I encourage you to check out this resource here. The resource will show you step-by-step how to create an invoice and add tax to it. 

In case you have other questions, feel free to contact our support team using this link here.