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New Member
July 29, 2026
Question

E-Filing NM Unemployment Taxes Submitted but not Received

  • July 29, 2026
  • 3 replies
  • 9 views

I created and E-filed my New Mexico State Unemployment Taxes; however, the State Agency states it has not been received. According to the State agency response there is a new XML file format - why didn’t Intuit update properly?

3 replies

QuickBooks Team
July 29, 2026

At the moment, QuickBooks Desktop Payroll Enhanced cannot process New Mexico's updated XML wage format directly through e-filling. You must submit your tax forms and payments manually: print the data from QuickBooks Desktop, log into the New Mexico Unemployment Insurance Tax & Claims System, and manually enter or upload your return.

 

You can register your company for electronic payment services by setting up Intuit as your Third-Party Agent (TPA). This way, Intuit can pay and file unemployment on your behalf. However, this is only possible for QuickBooks Online Payroll and QuickBooks Desktop Payroll Assisted or Full-Service users.

 

For further guidance, check out this article: Enroll in New Mexico e-services.

 

If you have any additional questions, please don’t hesitate to reach out. We're always here to assist you.

New Member
July 29, 2026

Hi Joemar_B,

Thank you for your reply, we have been using Intuit E-filing for years without any issues; however, this quarter the SUTA report got hung up in the system.  I was able to talk with support techs for both Intuit and NM Workforce Solutions and we were able to get the glitch fixed.

QuickBooks Team
July 29, 2026

Thanks for letting us know. We love hearing that you've had a great experience with Intuit over the years, and we're so glad support was able to get that NM SUTA glitch resolved for you this quarter.
 

If you have further questions, we're here to help anytime.