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August 6, 2025
Question

For the past two days trying to access a payroll tax payment and I'm receving the message "Looks like we've hit a little snag. How about your try again in some time?"

  • August 6, 2025
  • 1 reply
  • 2 views

These payments were made outside of quickbooks. The first time entered, they did not display in the register, so they were deleted and re-entered. Now they show twice in register but when I attempt to access to delete the duplicate, the message appears.

1 reply

QuickBooks Team
August 6, 2025

Hi there, Jamie.

The error you received when trying to delete the duplicate tax payment in the register indicates a technical glitch, such as browser cache issues. Sometimes cached data can interfere with QuickBooks Online. Clearing this data can help resolve errors.

 

Now, let’s try some troubleshooting steps to see if this issue is related to your browser. Start by clearing your browser’s cache to refresh the system and remove any outdated files that might be causing the problem. Additionally, make sure you're using a supported browser to ensure QuickBooks runs smoothly.

 

If the problem persists, I recommend contacting our Live Support Team. They can securely access your account and offer more personalized assistance.

 

If you need additional assistance, feel free to reach out—we’re here to help with your needs.